WELCOME TO PEI-911 ONLINE
Descriptions of available courses are provided below. Click on the the course title for a full course description and course schedule.
New courses are added on a continuing basis, so please check back often!!!
AVAILABLE COURSES
MANAGER, SUPERVISOR and INSTRUCTOR TRAINING
The only course dedicated to the 9-1-1 hiring process!!!
Hiring Right for 9-1-1 by Profile Evaluations, Inc. This four-week interactive course provides you with the tools and information you need to stop the revolving door of turnover and start hiring right! Informative and practical, this course takes you through each step in the hiring process from laying the foundation to making the final hiring decision. Click on the course title for a full course description and schedule.
The most comprehensive Communications Supervisor course in the industry!!
Building for Excellence - Management and Leadership Tools for 9-1-1 Professionals by Profile Evaluations, Inc. This comprehensive and motivational six-week course looks at management and leadership in terms of personal, organizational, and professional excellence within the field of public safety communications. It provides you with the tools and information you need to maximize your management and leadership skills, and build for excellence within your chosen profession. Click on the course title for a full course description and schedule.
NEW!!! The ONLY Communications train-the-trainer course that covers CTO AND CLASSROOM training!
The Communications Training Professional by Profile Evaluations, Inc. AND The Public Safety Group. This dynamic and comprehensive six-week online course provides you with the tools and information you need to maximize your skills as a public safety communications training professional. Through completion of this course you'll learn how to design and conduct CTO and Classroom training that ensures trainees truly learn the skills and knowledge needed to survive and succeed in this challenging profession. Click on the course title for a full course description and schedule.
TELECOMMUNICATOR CONTINUING EDUCATION TRAINING
Domestic Violence by The Public Safety Group. This interactive three-week course takes a dynamic look at the truths and myths associated with domestic violence. Students will learn the techniques to handle domestic violence calls; why people stay in abusive relationships; the cycle of violence; what is domestic violence; and will review several case studies. Click on the course title for a full course description and schedule.
Stress: It's All in Your Head by The Public Safety Group. This motivational three-week course will teach you how to deal with your job-related stress, as well as how to deal with stress at home. Stress can take a terrible toll on your job performance and your health. If you are going to continue to perform your job at the highest level, you need to learn effective techniques for managing your stressors. Click on the course title for a full course description and schedule.
NEW!!! Suicide Intervention by The Public Safety Group. This interactive three-week course educates public safety call takers in crisis intervention. Topics include: suicide attitudes and facts, risk assessment of caller, risk assessment of responder, call taker intervention, and suicide call case studies review. Click on the course title for a full course description and schedule.
NEW!!! Basic Telecommunicator Training by The Public Safety Group. This five-week interactive course will teach you the basic skills and responsibilities of a public safety telecommunicator. Topics include: roles and responsibilities, legal aspects, interpersonal communications, technologies, telephone techniques, call classification, radio communications, and stress management. Click on the course title for a full course description and schedule.
NEW!!! The ONLY online Active Shooter course in the industry!!
Active Shooter by The Public Safety Group. The Active Shooter has become a part of modern society. Active Shooter incidents range from Columbine High School to the Edmond, Oklahoma, Post Office. The role of the calltaker/dispatcher is critical and your knowledge of the Active Shooter protocol will help you save lives. This is the most comprehensive and the ONLY Active Shooter online class on the market. The class will not only give you a historical perspective, but will review numerous incidents including actual 9-1-1 calls and radio tapes. The class will even look at what future Active Shooter incidents may involve. Click on the course title for a full course description and schedule.
