This four-week interactive course will teach you the basic skills and responsibilities of a public safety telecommunicator.  Topics include: roles and responsibilities, legal aspects, interpersonal communications, technologies, telephone techniques, call classification, radio communications and stress management. 

We live in a litigious society and the threat of a lawsuit involving communications professionals is real.  Liability issues in the communications center have become a major issue.  It is important for all members of the communications center to learn skills to reduce liability. 

We live in a litigious society and the threat of a lawsuit involving communications professionals is real.  Liability issues in the communications center have become a major issue.  It is important for all members of the communications center to learn skills to reduce liability. 

We live in a litigious society and the threat of a lawsuit involving communications professionals is real.  Liability issues in the communications center have become a major issue.  It is important for all members of the communications center to learn skills to reduce liability. 

We live in a litigious society and the threat of a lawsuit involving communications professionals is real.  Liability issues in the communications center have become a major issue.  It is important for all members of the communications center to learn skills to reduce liability.