This comprehensive and motivational course is a must for every current or aspiring supervisor or manager. The course looks at management and leadership in terms of personal, organizational, and professional excellence within the field of public safety communications. It applies the proven principles and practices from the wealth of generic training available and brings it home to our profession and our unique needs and motivators.
Building for Excellence, 3rd Edition addresses the current issues affecting our industry, and provides you with the tools and information you need to maximize your abilities and build for excellence within your chosen profession.
- Teacher: Candice Solie
We live in a litigious society and the threat of a lawsuit involving communications professionals is real. Liability issues in the communications center have become a major issue. It is important for all members of the communications center to learn skills to reduce liability.
- Teacher: Tony Harrison
This dynamic and comprehensive six-week online course provides you with the tools and information you need to maximize your skills as a public safety communications training professional. Through completion of this course you'll learn how to design and conduct CTO and classroom training that ensures trainees truly learn the skills and knowledge needed to survive and succeed in this challenging and highly important profession.
- Teacher: Candice Solie