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To access your course, click on the course name under the appropriate category below.
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October 2018
Basic Telecommunicator Training, 3rd Edition
Building for Excellence, 2nd Edition: Management and Leadership Tools for 9-1-1 Professionals
Communications Center Liability
Communications Training Officer, 2nd Edition
Customer Service
NIH Basic Telecommunicator
Stress: It's All in Your Head
Suicide Intervention
November 2018
Bring it On! 2nd Edition: Surviving and Succeeding in this Crazy, Wonderful Profession
Challenging Callers, 2nd Edition: Communicating with Children, the Elderly and the Mentally Impaired
Crimes in Progress, 2nd Edition
Hiring Right for 9-1-1, 2nd Edition
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